Refund policy

Returns

We offer a 30-day return window, meaning you may request a return within 30 days after your order has been delivered.

To qualify for a return, items must be returned in their original condition — unused, unworn, with original tags attached, and in the original packaging. Proof of purchase or order confirmation may also be required.

To request a return, please contact our support team at:

support@kitchen-dining-essentials.com

Once your request has been reviewed and approved, our team will provide return instructions, including the appropriate return address and shipping details.

Please note that returns sent without prior authorization will not be accepted.

If you have any questions regarding a return, you may contact us anytime at:

support@kitchen-dining-essentials.com

Damaged, Incorrect, or Defective Items

We recommend inspecting your order promptly after delivery.

If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can review the issue and assist with a resolution.

Non-Returnable Items

Certain products may not qualify for return, including:

  • Products that have been used, damaged, or modified after delivery

  • Custom-made or personalized items

  • Final sale or clearance items clearly marked as non-returnable

If you are unsure whether your order is eligible for return, please contact our support team before sending the item back.

Exchanges

The quickest way to receive a different item is to submit a return request for the original order and place a new order separately after the return has been approved.

Refunds

After your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved, refunds will be issued to the original payment method within approximately 10 business days. Please note that processing times may vary depending on your bank or credit card provider.

If more than 15 business days have passed since your refund was approved and you have not received the funds, please contact us at: support@kitchen-dining-essentials.com